Refund policy

Because our products are digital and access is delivered electronically, all sales are generally final once the download links or access instructions have been provided.

Please review the product description carefully before purchasing so you understand what is included with each option.

If you experience a technical issue accessing your download, training page, prompt library, or Study Buddy bot, please contact us so we can help resolve the issue.

Refunds may be considered only in limited situations, such as duplicate purchases, accidental duplicate orders, or unresolved access issues that we are unable to correct.

To request help with an order, please contact us at support@thecabricollective.com and include the email address used at checkout and your order number if available.

Digital products are not eligible for return because no physical item is shipped.